administration,customer service,data entry, receptionist, dispatcher, C.N.A

LAURIE A. FENWICK

  Fenwick_89@hotmail.com     301 Malley Dr. #196 Northglenn Co 80233       720-328-8290

 

                                                                  SUMMARY of QUALIFICATIONS

 

Highly motivated, focused professional with 15 years extensive experience with all facets of reception, data entry, operations assistant, security administration dispatcher, organizational skills, service department support supervisor and operation specialist/order entry.  I have worked in many diverse industries. Interact favorably with others from all levels, cultures and backgrounds. Able to multi-task and work unsupervised. I am equally as effective as team member/leader. I have Microsoft word/office. I have proprietary computer skills. I have worked two computer screens. I am also a certified nurse aid and medical terminology.

 

 Experience:                                                                                                                       March-2012 - present

AppleOne Temp Agency Boulder Co                                                                        Administration/office

Receptionist 15 lines, data entry, 35 wpm visitor passes, fed- ex, order entry      BI Geo Corp., Stratus Cons.,

Faxing, distribute mail, Microsoft office 2010 excellent phone etiquette              Brinkman Const., City of

E-mails, cleaned kitchen, calendar, processed account receivable, UPS.              Boulder. Fed Housing Auth.

                                                                                                                                         Pharmerica Med Billing

                                                                                                                                              

Pinkerton Government Security Westminster Co                                               September 2006- Feb 2007

Avaya Inc. Security front desk, answer all phones calls, badging,                         Security Dispatcher support

Customer service check passports of foreign clients, update passport

In excel program, two –way radio, monitored cameras, dispatched guards.

I wrote up daily reports, 2-3 computer screens at a time.

 

Corp Info MicroAge West Los Angeles CA                                                             September 1996 – Sept-1997

Back-up receptionist, mail, faxes, data entry, purchase orders, filing                   Office Assistant Support

Different proprietary software, customer service, clean kitchen. Helped

with sales paper work. Input computer serial numbers. Help with accounts

Receivable, and order entries, purchase orders.

 

Southern Calif Material Handling Forklifts Pico Rivera CA                               August-1993 – July – 1996

Answered service phone calls, customer service, sales, dispatched, routed           Operations Dispatcher

scheduled 45 mechanics. Check billing, 2-way radios, trained new staff                Support

Propriety computers, liaison between different departments, log reports

And order entries. Customer complaints inbound and out bound call center.

 

Protection One Alarm Van Nuys CA                                                                          January-1993 – August 1993

Operations assistant on installations, answer phones, customer service                  Operations Specialist

Dispatched service technicians to calls, data entry, check technicians’ paperwork

Customer quality control, company propriety computers, contracts, order entry.

 

 

Education: Pasadena City College Pasadena CA 2 year’s night school/ Ann Rose school C.N.A certificate

 

Special Services: Volunteered, organized, and trained at boulder homeless shelter. Volunteered and

Mentor for Boulder social services welfare recipients helping with recommendations and other services

Recipient needed to become independent. (2000-2002) received an Award from George and Pat Sugarmann for excellence caregiving nominated by the families.  (Alzheimer) * Between office jobs worked as C.N.A.

  • ID#: 87301
  • Location: Denver, CO , 80233

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