office assistant, operations, receptionist, customer service,call center custome
LAURIE A. FENWICK
Fenwick_89@hotmail.com 1030 east 10th ave #201 Broomfield Co 720-328-8290
SUMMARY of QUALIFICATIONS
Highly motivated, focused professional with 15 years extensive experience with all facets of reception,
Data entry, operations assistant, security administration dispatcher, organizational skills, service department support supervisor and operation specialist/order entry. I have worked in many diverse industries. Interact favorably with others from all levels, cultures and backgrounds. Able to multi-task and work unsupervised. I am equally as effective as team member/leader. I have Microsoft word/office. Also proprietary computer skills. I am also a certified nurse aid and medical terminology.
AppleOne Temp Agency Boulder Co March 2012 – present
Receptionist 15 lines, data entry, 35 wpm visitor passes, fed-ex ,order entry Administration/office
Faxing, distribute mail, Microsoft office 2010 excellent phone etiquette
E-mails, cleaned kitchen, calendar, processed account receivable, UPS.
Pinkerton Government Security Westminster Co September 2006- Feb 2007
Avaya Inc. Security front desk, answer all phones calls, badging, Security Dispatcher support
Customer service check passports of foreign clients, update passport
In excel program, two –way radio, monitored cameras, dispatched guards.
I wrote up daily reports.
Corp Info MicroAge West Los Angeles CA September 1996 – Sept-1997
Back-up receptionist, mail, faxes, data entry, purchase orders, filing Office Assistant Support
Different proprietary software, customer service, clean kitchen. Helped
with sales paper work. Input computer serial numbers. Help with accounts
Receivable and order entries.
Southern Calif Material Handling Forklifts Pico Rivera CA August-1993 – July – 1996
Answered service phone calls, customer service, sales, dispatched, routed Operations Dispatcher
scheduled 45 mechanics. Check billing, 2-way radios, trained new staff Support
Propriety computers, liaison between different departments, log reports
And order entries. Customer complaints inbound and out bound call center.
Protection One Alarm Van Nuys CA January-1993 – August 1993
Operations assistant on installations, answer phones, customer service Operations Specialist
Dispatched service technicians to calls, data entry, check technicians’ paperwork
Customer quality control, company propriety computers, contracts, order entry.
Education: Pasadena City College Pasadena CA 2 year’s night school/ Ann Rose school C.N.A certificate
Special Services: Volunteered, organized, and trained at boulder homeless shelter. Volunteered and
Mentor for Boulder social services welfare recipients helping with recommendations and other services
Recipient needed to become independent. (2000-2002)