office assistant, operations, receptionist, customer service,call center custome

LAURIE A. FENWICK

Fenwick_89@hotmail.com     1030 east 10th ave #201 Broomfield Co       720-328-8290

 

                                                                  SUMMARY of QUALIFICATIONS

 

Highly motivated, focused professional with 15 years extensive experience with all facets of reception,

Data entry, operations assistant, security administration dispatcher, organizational skills, service department support supervisor and operation specialist/order entry.  I have worked in many diverse industries. Interact favorably with others from all levels, cultures and backgrounds. Able to multi-task and work unsupervised. I am equally as effective as team member/leader. I have Microsoft word/office.  Also proprietary computer skills. I am also a certified nurse aid and medical terminology.

 

 Experience:

AppleOne Temp Agency Boulder Co                                                                              March 2012 – present

Receptionist 15 lines, data entry, 35 wpm visitor passes, fed-ex ,order entry         Administration/office

Faxing, distribute mail, Microsoft office 2010 excellent phone etiquette                 

E-mails, cleaned kitchen, calendar, processed account receivable, UPS.

 

Pinkerton Government Security Westminster Co                                                   September 2006- Feb 2007

Avaya Inc. Security front desk, answer all phones calls, badging,                         Security Dispatcher support

Customer service check passports of foreign clients, update passport

In excel program, two –way radio, monitored cameras, dispatched guards.

I wrote up daily reports.

 

Corp Info MicroAge West Los Angeles CA                                                                 September 1996 – Sept-1997

Back-up receptionist, mail, faxes, data entry, purchase orders, filing                   Office Assistant Support

Different proprietary software, customer service, clean kitchen. Helped

with sales paper work. Input computer serial numbers. Help with accounts

Receivable and order entries.

 

Southern Calif Material Handling Forklifts Pico Rivera CA                                    August-1993 – July – 1996

Answered service phone calls, customer service, sales, dispatched, routed           Operations Dispatcher

scheduled 45 mechanics. Check billing, 2-way radios, trained new staff                Support

Propriety computers, liaison between different departments, log reports

And order entries. Customer complaints inbound and out bound call center.

 

Protection One Alarm Van Nuys CA                                                                              January-1993 – August 1993

Operations assistant on installations, answer phones, customer service                  Operations Specialist

Dispatched service technicians to calls, data entry, check technicians’ paperwork

Customer quality control, company propriety computers, contracts, order entry.

 

Education: Pasadena City College Pasadena CA 2 year’s night school/ Ann Rose school C.N.A certificate

 

Special Services: Volunteered, organized, and trained at boulder homeless shelter. Volunteered and

Mentor for Boulder social services welfare recipients helping with recommendations and other services

Recipient needed to become independent. (2000-2002)  

  • ID#: 83185
  • Location: Denver, CO , 80233

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