Home: 303-280-5301 | Cell: 720-331-0195 | firstname.lastname@example.org | Thornton, CO
Energetic, flexible, professional with varied experience in the legal/administrative industry. Experience with department management, client and community relationships. Dedicated team player committed to product development and improving human dynamics by self-empowerment. Proficient in Microsoft Office programs and hands-on experience with various software. Strong planner and problem solver who readily adapts to change. Works independently, exceeds expectations, and able to manage multiple priorities and meet tight deadlines without compromising quality.
ü Microsoft Word
ü Microsoft PowerPoint
ü Microsoft Outlook
ü Office Administration
ü CPR/First Aid
ü Emergency Procedures
ü Disability Training
ü Conflict Negotiation
ü Background Checks
ü Customer Service
ü Mortgage Processing
ü Multiline Phone System
Criminal Justice Studies 2005 to 2006
Everest College Thornton, CO
P.O.S.T. Certification 2007
Police Academy at Community College of Aurora Aurora, CO
Security Officer HSS Security 11/2012-11/2013
Communicated effectively with multiple departments to establish team environment throughout hospital, provided timely, courteous and professional responses to security concerns and situations, provided safety to hospital, staff, patients and visitors, observed possible safety and security hazards, conducted interior and exterior patrols, able to effectively provide conflict negotiation in delicate situations, interviewed witnesses to ascertain details for investigation of security concerns, collected relevant information and evidence for incident reports and court proceedings as needed. I became the field training Officer in April 2013.
Assistant Detention Officer Aurora Detention Center 05/2012-10/2012
Data entry, answered phones, inmate welfare checks, worked in the control centers to open and close doors in the facility.
Corrections Officer Colorado Department of Corrections 01/2009- 05/2012
Enforced security and well-being of facility, staff, and public, as well as correctional clients, conducted timely well fare checks and accurate count of offenders, supervised offenders in facility, gathered evidence and interviewed offenders during investigations, escorted offenders to and from hospital and medical appointments, diffused combative and hostile situations by utilizing training and people skills, continually sought out additional training to further advance my skills.
Loss Prevention Specialist Home Depot 04/2008-12/2008
Reviewed camera footage, investigated possible internal fraud, consulted with management team to improve safety and security, patrolled floor and observed for possible theft, contacted proper authorities upon detention.
Armed Security Officer Twin City Security 10/2007-04/2008
Provided armed security for the Arapahoe County and the City of Thornton courthouses, screened persons, their belongings upon their entry into the courthouse, answered patrons questions in a concise manner.
Driver/flagger Q3 Contracting 07/2007-10/2007
Provided traffic control for road construction, set up and removed traffic signs and cones.
Security Officer Advantage Security 11/2005-07/2007
Issued visitor badges, checked ID’s upon employee entrance to into the building, answered questions and phones in a timely and friendly manor, general duties as needed.
Data Entry/Receptionist City Mortgage 01/2005-08/2005
Entered data in to the company computer program system, answered phones, set up files for the underwriting department, ordered office supplies.
Bakery Assistant Costco Wholesale 07/2004-01/2005
Cleaned the bakery, wrapped baked goods and put them onto the sales floor, provided customer service by answering questions and pulling completed cake orders for the customers.
Receptionist First American Heritage Title Co 11/2002-11/2003
Answered multi phone line system, set up folders for Administrative Assistants and Title Closers, ordered office supplies, arranged maintenance for office equipment, scheduled conference rooms for real estate closings, provided refreshments for the closings, retrieved closing checks for the clients upon the 3 day right of rescission.