customer service retail sales floor call center
ALLENNIA CASE 4620 DILLON ST.DENVER, CO 80239Cellular 7205900729CASEALLENNIA@GMAIL.COM March 20, 2013 To Whom It May Concern, Based on the criteria you listed, I believe I am an excellent candidate for the entry level position. Please accept the enclosed resume as my application for the position. My success in the past has stemmed from my strong commitment and sense of professionalism. I keep high standards for my work and am known for my ability to follow through. The key strengths that I possess for this position include: * I strive for continues excellence * Great customer service skills * Focused and open mind for success * Good basic knowledge of computers, faxing, and copying I am interested in interviewing with you or one of your associates. I can be reached at my cell phone number, 720-590-0729, to arrange for an interview at a mutually convenient time. Sincerely, ALLENNIA CASE Enclosed: Resume ALLENNIA S. CASE ALLENNIA S. CASE4620 DILLON ST.DENVER, CO 80239Cellular 7205900729CASEALLENNIA@GMAIL.COM Objective Customer service professional with several years of experience interacting with the public. Highly qualified in service-based, hospitality positions requiring an emphasis on customer satisfaction in a fast-paced environment. Strong team player and leader. A proven and verifiable record for utilizing strong technical and interpersonal skills to enhance organizational efficiency and profitability. Committed to quality performance with an ability to learn new procedures quickly. Qualification Highlights Issued return authorizations and processed credits and rebills to resolve shipping discrepancies and invoicing errors. - Scheduled regular staff training to enhance product knowledge, improving customer service. - Conducted personalized tours for new employees as part of the orientation program. - Developed a customized order entry process to meet customers' specific ordering needs, improving accuracy, on-time delivery, and customer satisfaction. - Oversaw transition to new productivity tool that significantly increased accuracy of schedules and reduced errors. Experience Tyco Integrated Security as an Emergency Dispatch Operator from 9-11-2013 to Present. Previous Jobs From 2001-2011 Target, Sunrise Senior Living, Kohl’s, Kids Campus Learning Center, Career Strategies Leasing Consultant, Forever 21 etc.-Earned a reputation as a valuable and cooperative coworker by: being fair, honest, and willing to help others when needed; effectively resolving conflicts at appropriate times; and assisting new managers and other staff to become familiar with policy and operations -Effective in stressful situations - Comprehensive knowledge and experience in group facilitation -Helped prioritize work schedules and delegated assignments for further employment verification not listed please contact me. Education Bachelor of Arts, 2006 COLLEGE AMERICA, DENVER, COH.S., 2006 EAST HIGH SCHOOL, DENVER, CO. Summary of Skills Team Motivation. Team Leadership. Telephone Communications. Customer Service and Relations.