Janice K. Montano
1664 South Tennyson StreetDenver CO email@example.com
Objective: Seeking a challenging position in a customer service oriented organization dedicated to continuous improvement to use strengths in leadership, facilitation, problem solving, communication and human relations to build customer loyalty.
Leadership Communication Team player
Attention to detail Customer service Administrative
Computer Interpersonal Organized
Summary of Qualifications:
Analyzed transactions, correct records and adjusting errors while searching company records under name or account number.
- PC proficiency in word processing and spreadsheet software as well as proficiency in Internet and email use with accounting functions, responsible for scanning, coding, mail, fed-ex, faxes, emails
- Ability to communicate effectively using tact, diplomacy, listening skills, assertiveness and counseling skills to implement a solution to retain valuable customers.
- Able to use good judgment in making decisions; ability to handle a heavy workload and maintain the importance of confidentiality with legal documents.
- Demonstrated ability to work effectively in a diverse workforce resulting in creativity for problem solving and teamwork.
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