adminstration, customer service,data entry, receptionist, cna





                                                                       Laurie A. Fenwick



                       1030 East 10th Avenue #201
Broomfield Co. 80020 720-328-8290



                                                        
Fenwick_89@hotmail.com



              ADMINISTRATION/ CUSTOMER SERVICE/ C.N.A.  HEALTHCARE 



QUALIFICATIONS:



 












  • PBX operator, Receptionist/ 20 lines 300
    calls  daily

  • Excellent phone etiquette communication skills

  • Customer service / customer complaints,
    inbound-outbound call center

  • Trained new staff

  • Microsoft windows, Word and  Excel Proprietary Software Internet

  • 10yrs+  lead
    and dispatched, routing, scheduling crews to 45 employees

  • 35wpm, filing, UPS, Fed-Ex, faxing, copying,
    purchase orders

  • Data entry, sales, distribute mail, processed
    orders/product/pricing  info

  • Service calls, ordered parts, inventory, pricing,
    p.o.s, organized service dept.

  • Liaison between different departments, diverse
    backgrounds

  • Accurate log reports/written skills

  • Caregiving, CNA/ all adls, hospice, skilled
    facilities, Alzheimer care,24-48hrs shifts, Home health care, Live in






























 



EXPERIENCE:



AppleOne Temp Agency                                                                     
                          2012-present          Boulder.
Co., Administration, Receptionist



 



        Visiting
Nurses Inc.  Personal Care Worker                                                              2012 – 2013



        Denver,
Co.,



 



        Personal Caregiver /Q-map,
BLS                                                                               
2001-2013



        Denver, Co., Juniper
Village, Millbrook Homes



        Home watch Home Health Care



 



        Pinkerton Gov. Security
–Security Administration                  
                             2006-2007



        Denver, Co.
(Avaya-Westminster)



 



        Corp Info-MicroAge
Computers-Office Admin                                                 
     1997-1998



        West Los Angeles, Ca.



 



Southern Cal Material Forklifts-Operations Admin Dispatcher                          1993-1996



        Pico Rivera, Ca.



 



 



 



EDUCATION:



Pasadena City College           Pasadena, Ca. 
                    2 years basic night school



Ann Rose C.N.A. School       Westminster, Co.                  C.N.A. graduated/2013



 



AWARDS AND SPECIAL SERVICES



Volunteered, organized and trained at Boulder Homeless Shelter;
Volunteer with assessments for Boulder Social Services helping welfare
recipients with  job skills, mentoring recommendations



Help with other social services (2000-2002).  Nominated by the families of patients and
received meritorious award for the George and Pat Sugermann for excellent care
of Alzheimer patients for



        The Rocky Mountain
Alzheimer Chapter (2003).

  • ID#: 78995
  • Location: Denver, CO , 80233

Don't Be Fooled

  • When selling, do not put your home address in your ad.
  • To avoid scams, buy and sell with people you can meet locally, in person.
  • When meeting with someone you don't know, meet in a public place. If that's not possible, have a buddy with you. Also, carry a cell phone; if you feel unsafe, you can call a trusted friend, and stay on the line.
  • Never give out financial or private information like account numbers, PayPal login, or social security number.
  • If an offer sounds too good to be true, it is. Walk away!

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