Human Resources Manager

Lisa Young, SPHR, SHRM-SCP                  


Denver, CO 80238

Senior Human Resource Professional

Energetic, versatile, and accomplished Human Resources Professional with more than 15 years of comprehensive human resources experience including recruitment and retention, conflict management, developing and implementing human resource strategies, labor relations and support to executive management.  Proven experience collaborating with senior management to conduct Human Resources strategic planning in order to support and further corporate goals.  Possess broad knowledge of human resources in a variety of sectors including human resources operations, acquiring talent, developing and implementing human resources policies/programs/procedures, administering compensation and benefits, performing employee corrective actions and conducting employee development and training.  Areas of Expertise include:

  • Strategic Planning & Forecasting

  • Employment Law & Compliance

  • Training & Employee Development

  • Organizational Development

  • Employee/Labor Relations

  • Policy & Benefits Administration

  • Talent Acquisition

  • Performance Management

  • Compensation Benchmarking

                                                  Technical Proficiencies

ADP HRIS Ÿ Oracle Taleo Applicant Tracking System Ÿ  Microsoft Office Suite Ÿ SharePoint

Microsoft Publisher Ÿ IBM Kenexa- CompAnalyst Ÿ Navigate OT Ÿ Cost Estimator OT Ÿ Microsoft Project

Career Highlights

Executed recruiting strategy for sales department to achieve a 100% growth initiative.  (Westerra Credit Union) 

Accomplished 83% win rate for unemployment insurance claims; 100% win rate UI appeal hearings. (Westerra Credit Union) 

Renegotiation of vendor contract staffing premium resulting in a cost decrease of 16%.  (Westerra Credit Union)   

Reached highest overall rating regarding State Compliance Auditing.  (Dallas ISD)

Obtained 100% balanced staffing budget for up to 40 business units with 1800 employees. (Dallas ISD)

Successfully served as a Level II Hearing Officer for the determination of policy compliance and received a favorable resolution of employee grievance cases with 0 over turns.  (Dallas ISD) 

                                     Experience and Notable Contributions

WESTERRA CREDIT UNION · Denver · 2012 - Present

Senior Human Resource Generalist and Business Partner, 2014 – Present

Oversee human resource operational functions, including, but not limited to: business & HR strategy, employee relations, compensation management, talent acquisition and interim staffing, ADP HRIS administration, policy review and application, new hire onboarding and workforce planning, consulting with senior level management and producing monthly and quarterly reports.    

  • Consultative sessions with managers and employees.

  • Facilitate annual performance appraisal review process; establish compensation guidelines based on rating.   

  • Execute effective recruiting strategies; oversees talent acquisition processes, and reviews credit, background, and bond-ability results for the selected candidates for hiring decisions. 

  • Accountable for selecting and negotiations of contracts with vendor partners.

  • Collaborate with management to establish and revise job descriptions.

  • Performs compensation benchmarking and salary structure review

  • Researches labor market to establish compensation ranges and grades for positions.

  • Authors and reviews employee disciplinary documents and personnel improvement plans. 

  • Investigates and resolves employee and labor relations matters, and conducts employee termination meetings. 

  • Handles product analysis and review for purchase recommendations of HRIS software and technology applications.  

Key Accomplishments:

  • Enterprise Projects:  Project Lead for Employee Value Proposition, Employer Branding

  • Achieved favorable win rate for unemployment claims. 


Contract Recruiter, Human Resources, 2013 – 2014 | Recruiting Consultant, Human Resources, 2012 – 2014

Accomplished the full life cycle recruitment process for the organization, including pre-screening, interviewing, background checking and extending offers to selected candidates.  Utilized information technology sourcing and recruitment strategies.  Handled database development, business development, account and vendor management, and negotiations for an information technology staffing firm. 


DALLAS ISD · Dallas, TX · 2000 – 2012

Manager, Human Resource, 2007 – 2012 | Supervisor, Human Resource, 2004 – 2007 | Staffing Specialist, 2000 – 2004

Spearhead the staffing, human capital management, budget alignment, policy exaction and preparation, and employee relations for more than 40 worksites and more than 1800 employees.  Managed 4 staff members consisting of cross-functional human resources team inclusive of recruiting, staffing, compliance and records.  Successfully delivered human resource operational support to managers in multiple locations, along with coaching and consulting on the interpretation and following of policies, procedures, laws, and regulations.  Collaborated with executive management to drive key business functions and implement business initiatives, including the analysis of organizational needs and set direction for the team.  Delivered policy design and implementation.

  • Successfully managing human resources functions, including recruiting, hiring, employee orientation, employee transfers and employee separations. 

  • Executed and monitored compliance to policies, procedures, services, programs and operations.  

  • Dotted-line reports included benefits, payroll and compensation specialists. 

  • Handled site budget management to ensure fiscal fiduciary, budget realignments, and staff reassignments as needed.   

  • Reviewed all HRIS inputs for payroll, compensation, benefits and leaves.

  • Carried out business analysis and end-user testing of new software applications.   

  • Implemented training plans and functioned as organizational change management facilitator. 

Key Accomplishments:

  • Accountable for establishing human resources process which was used for Budget Planning Conferences.

  • Project Manager for transformational hiring project to decreased hiring forms and process time by 32%.

  • Received member designation to Cross-Functional Team for projects. 

  • Oversaw the reduction-in-force policy as relating to company reorganization. 



Information Technology Recruiting Manager


Education and Certifications


Bachelor of Science, Texas A&M University, College Station, Texas

Society for Human Resource Management (SCP), 2015-Present

Certification, Senior Professional in Human Resources (SPHR), 2006-Present

Certification, Professional in Human Resources (PHR), 2003-2006

Certified Targeted Selection Interviewer

Mediation and Conflict Resolution

Lean Six Sigma Green Belt Cohort

Affiliations and Memberships


Mountain States Employers Council

Society for Human Resource Management

Mile High SHRM

MiCasa Advisory Council

McLean & Co- 2016 HR Whitepaper Contributor


  • ID#: 117280
  • Location: Denver, CO , 80238

Don't Be Fooled

  • When selling, do not put your home address in your ad.
  • To avoid scams, buy and sell with people you can meet locally, in person.
  • When meeting with someone you don't know, meet in a public place. If that's not possible, have a buddy with you. Also, carry a cell phone; if you feel unsafe, you can call a trusted friend, and stay on the line.
  • Never give out financial or private information like account numbers, PayPal login, or social security number.
  • If an offer sounds too good to be true, it is. Walk away!

Look Who's Hiring!

Human Resources Manager
Golden, CO CoorsTek
Human Resource Manager
Colorado Springs, CO Rocky Mountain Health Care Services
Regional Human Resources Manager
Denver, CO CarMax
Human Resources Manager
Arvada, CO Robert Half
Macys Aurora Town Center, Aurora, CO: Human Re...
Aurora, CO Macy's, Inc.
Human Resources Manager
Denver, CO State of Colorado