Front Desk Receptionist

Shirley J. Roberts - 1460 Benton St. - Lakewood, Colorado, 80214


 303-274-4348 - SJRoberts1111@gmail.com 


 


 ACCOMPLISHMENTS


CREATED Files, Document Management Systems, Training Materials, Office Procedures Manuals, In-House Organs (Newsletters, Bulletins, Flyers).


 


ESTABLISHED Word Processing Centers, Records Storage/Management Centers, File Systems, Operational Guidelines, Industry-Specific Libraries.


 


MANAGED Document Control Projects (Organization, Packaging, Inventories, Shipments to Archives), Records Management Centers, Word Processing Centers.


 


TRAINED Clients/Students/Users in Industry -Specific and Generic Software Applications (Legal Data, Student Management, Word Processing).


 


EDUCATION


BA – Metropolitan State College: Journalism/Business Communications – 3:67 GPA


AAS – Aims Junior College: Business/Secretarial Science – 3:00 GPA


Emily Griffith Opportunity School: 296 Hours - Data/Word Processing – 3.00 GPA


89 Hours – Resolution Trust Company: Applications/Data Processing – Certificates


24 Hours - Daniels College of Business (DU): MicroSoft Applications – Certificates


 


SKILLS


Administrative Skills:


 


Calendar management, Appointment Setting, Events Management, Scheduling, Travel Arrangements;


Client/Customer Service, Problem Resolution;


Conference Center Maintenance, Facilities, Kitchen Management;


Data Entry (alpha/numeric);


Database Management, Spreadsheet Management/Maintenance;


Document Management, Fax Management, Filing, Reproduction, Scanning;


Document Preparation, Word Processing (Typing Speed Approximately 60 wpm +/-);


Database Management, Spreadsheet Management/Maintenance;


Equipment Maintenance, Service Management;


Mail Management Services, Courier Services, Federal Express, Incoming/Outgoing, Packing, Shipping;


Telephone Service Management (multi-line);


Office Services, Facility Maintenance, Inventory/Supply.


 


Legal Experience:


Senter Goldfarb & Rice, LLC: (07/10-09/16);


Charles Lilley & Associates, PC: (08/07-01/08)


Receptionist/Front Desk Management/Legal Assistant


Filing Preparation/Management, Trial Exhibit Preparation, Open/Close Files, Scanning, Maintaining Files in All Practice Areas;


Lexis Nexus/ICCES Retrieval, PACER, Research, Index Print;


Mail Preparation (Incoming/Outgoing), Distribution, UPS, Federal Express;


Office Services, Meeting Preparation/Clean Up, Kitchen Maintenance, Office Maintenance, Supplies/Inventory, All Tasks as Needed.


 


Computer Literacy: 


Database Experience, Records Management functions, Worldox;


Internet Research, Search Functions, PACER, ICCES;


Microsoft Applications: Outlook, Word. 


 


VOCATIONAL HISTORY


 Senter, Goldfarb & Rice, LLC: Receptionist/Office Assistant - 07/10 - 9/16


 Laid off/position abolished due to conversion to digital systems.



  • Receptionist/Office Assistant/File Clerk

  • Scanning, File Preparation/Maintenance

  • Perform Search Functions Using ICCES & PACER


 


Charles Lilley & Associates, PC: Administrative Assistant - 08/07 – 01/08


Position abolished when partnership dissolved.



  • Administrative Assistant/Legal Assistant

  • Prepare/Maintain Client Files

  • Resolve Client Problems As Applicable


 


Gray Line Worldwide: Administrative Assistant - 03/06 – 07/06


Position abolished due to lack of work.



  • All Standard Office Functions

  • Client Service/Trip Planning/Refunds/Payments

  • Prepare Brochures/Travel Itineraries


 


Collawn R.E.Sources: Administrative Assistant: 12/04 – 03/06            


Laid off when company reorganized.



  • Assistant Property  Manager for Main Facility

  • Maintain All Client Files/Payment Vouchers/Parking Passes

  • Automotive Records Maintenance for Company Fleet


 


University of Denver: Assistant to Department Chairman - 09/02 – 02/04


Left to pursue other opportunities



  • All Standard Office Functions/University Policy Support

  • Prepare Semester Curriculum Files

  • Maintain Client Accomplishment Files/Advise on Status


 


ASRC Corporation: Information Specialist - 12/00 – 12/01


Contract not renewed.  



  • All Functions Necessary to Maintain Integrity of EPA Files

  • Established File Systems/Forms

  • Data Collection/Input/Database Management


 


LaBat Anderson, Inc.: Information Specialist III & Records Management Specialist II - 06/96 – 11/00


Contract assumed by ASRC Aerospace Corporation.



  • All Support Functions for SuperFund Records Center of EPA

  • Developed Procedures/Protocol During File Conversion to Scanning Methods

  • Database Maintenance for In-House/Public Records


 


Southwest Harvard Group: Data Entry/Review Technician - 05/95 – 05/96


Contract not renewed by FDIC.



  • Conversion of Files/Data from RTC To Private Contractor Forms/Database

  • Prepare Records for FDIC Archive

  • Created Spreadsheets for Cataloging Documents From Closed Institutions


  


Resolution Trust Corporation: Legal Information Technician - 07/91 – 05/95 


Corporation dissolved at mandated sunset date



  • Managed Documents/Document Entry for Oversight of Contract Law Firms

  • Wrote Training Documents for Contract Law Firms

  • Database Entry of Time/Performance of Contract Law Firms


 

  • ID#: 111636
  • Location: Denver, CO , 80214

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