NOC Administrator I HQ IT-Infrastructure & Networks
PURPOSEUnder general supervision, responsible for monitoring and technical support of the network, application, and telephony infrastructure including triage, isolation, ticketing, carrier/vendor management and corrective action systems in a 24-hour/7-day-per-week Network Operations Center (NOC).
This shift will work Monday - Thursday from 7:
00 PM - 6:
00 AM MST.
ESSENTIAL DUTIES AND RESPONSIBILITIES Performs day-to-day monitoring of IT infrastructure availability.
Monitors network environment through use of various tools to expedite resolution of potential and reported issues.
Manages repair efforts, drives resolutions and escalations with carriers/LECs.
Troubleshoots reported LAN and WAN issues at local and remote locations.
Audits monitoring platforms, hardware and circuit inventories for accuracy.
Triage for Service Desk escalations reporting service outages and slowness.
Other duties as assigned SUPERVISORY RESPONSIBILITIES This job has no supervisory responsibilities MINIMUM REQUIREMENTSTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Bachelor's degree in Computer Science or related field Four (4) years of system administration, Telecom, NOC or related experience Or equivalent combination of education and experience COMPETENCIES Knowledge of the OSI model.
Understand functions of devices such as routers, switches, firewalls, wireless access points, VOIP phones and servers.
Understands layer 2 switching concepts/technologies:
MAC addresses, VLANs, Trunks, STP Understands IP addressing, subnetting and ARP Knowledge of routing protocols such as:
OSPF, EIGRP, BGP Knowledge of Telecom and ISP Handoff preferred Knowledge of network discovery protocols:
SNMP, Netflow, CDP and LLDP Understands common network troubleshooting tools such as ping, traceroute, nslookup Understanding of Quality-of-Service (QoS) Knowledge of copper and fiber transport medias and their associated standards Strong desire to learn new and emerging technologies CCENT/CCNA/NETWORK
- Or equivalent knowledge/experience Ability to read and follow documents such as operating and maintenance instructions, and procedure manuals.
Competent and professional written and verbal communication skills.
Ability to plans and pace own work efficiency, and operate in a team atmosphere in order to meet daily, weekly, project, or team related productivity goals.
Understands and observes all safety procedures and practices in order to prevent injury to self or co-workers; attends periodic safety meetings as required; may recommend changes to improve safety procedures WORK ENVIRONMENT / PHYSICAL ACTIVITY The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work is in an office setting and generally sedentary with physical effort associated with using a computer, but may involve walking or standing for brief periods of timeMay be required to occasionally lift, carry, push, pull, or otherwise move objects up to 25 poundsSee our Benefits athttps:
//bldr.
com/why-builders#benefitsOther details Job Family IT Pay Type Salary Min Hiring Rate $61,794.
00 Max Hiring Rate $72,699.
00 Apply NowDenver Admin Office - 7595 Technology Way (80237), 7595 E Technology Way, Denver, Colorado, United States of America.
Estimated Salary: $20 to $28 per hour based on qualifications.
This shift will work Monday - Thursday from 7:
00 PM - 6:
00 AM MST.
ESSENTIAL DUTIES AND RESPONSIBILITIES Performs day-to-day monitoring of IT infrastructure availability.
Monitors network environment through use of various tools to expedite resolution of potential and reported issues.
Manages repair efforts, drives resolutions and escalations with carriers/LECs.
Troubleshoots reported LAN and WAN issues at local and remote locations.
Audits monitoring platforms, hardware and circuit inventories for accuracy.
Triage for Service Desk escalations reporting service outages and slowness.
Other duties as assigned SUPERVISORY RESPONSIBILITIES This job has no supervisory responsibilities MINIMUM REQUIREMENTSTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Bachelor's degree in Computer Science or related field Four (4) years of system administration, Telecom, NOC or related experience Or equivalent combination of education and experience COMPETENCIES Knowledge of the OSI model.
Understand functions of devices such as routers, switches, firewalls, wireless access points, VOIP phones and servers.
Understands layer 2 switching concepts/technologies:
MAC addresses, VLANs, Trunks, STP Understands IP addressing, subnetting and ARP Knowledge of routing protocols such as:
OSPF, EIGRP, BGP Knowledge of Telecom and ISP Handoff preferred Knowledge of network discovery protocols:
SNMP, Netflow, CDP and LLDP Understands common network troubleshooting tools such as ping, traceroute, nslookup Understanding of Quality-of-Service (QoS) Knowledge of copper and fiber transport medias and their associated standards Strong desire to learn new and emerging technologies CCENT/CCNA/NETWORK
- Or equivalent knowledge/experience Ability to read and follow documents such as operating and maintenance instructions, and procedure manuals.
Competent and professional written and verbal communication skills.
Ability to plans and pace own work efficiency, and operate in a team atmosphere in order to meet daily, weekly, project, or team related productivity goals.
Understands and observes all safety procedures and practices in order to prevent injury to self or co-workers; attends periodic safety meetings as required; may recommend changes to improve safety procedures WORK ENVIRONMENT / PHYSICAL ACTIVITY The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work is in an office setting and generally sedentary with physical effort associated with using a computer, but may involve walking or standing for brief periods of timeMay be required to occasionally lift, carry, push, pull, or otherwise move objects up to 25 poundsSee our Benefits athttps:
//bldr.
com/why-builders#benefitsOther details Job Family IT Pay Type Salary Min Hiring Rate $61,794.
00 Max Hiring Rate $72,699.
00 Apply NowDenver Admin Office - 7595 Technology Way (80237), 7595 E Technology Way, Denver, Colorado, United States of America.
Estimated Salary: $20 to $28 per hour based on qualifications.
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