Desktop Support Technician
1.
0 Denver, CO Denver, CO Part-time Contract Part-time Contract $35 - $60 an hour $35 - $60 an hour
Responsibilities:
- Provide technical support and troubleshooting for desktops, laptops, and software applications - Install, configure, and maintain computer hardware and software - Respond to user inquiries and resolve technical issues in a timely manner - Collaborate with other IT team members to ensure smooth operation of the network and systems - Document and track all support requests using ticketing system (e.
g.
, ServiceNow) - Assist with the setup and configuration of new workstations - Perform software installations, updates, and patches - Conduct hardware and software inventory management Skills:
- Strong customer service skills with the ability to communicate technical information to non-technical users - Analytical mindset with problem-solving abilities - Knowledge of LAN, TCP/IP, and network protocols - Experience with ServiceNow or similar ticketing system - Familiarity with Linux operating systems - Proficiency in software troubleshooting and resolving technical issues - Working knowledge of Microsoft Office Suite - Understanding of firewall concepts and security protocols - Experience with Jira or other project management tools Note:
This job description is not intended to be all-inclusive.
Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
Job Types:
Part-time, Contract Pay:
$35.
00 - $60.
00 per hour Expected hours:
No less than 5 per week
Benefits:
Paid time off Schedule:
4 hour shift Monday to Friday Weekends as needed Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
0 Denver, CO Denver, CO Part-time Contract Part-time Contract $35 - $60 an hour $35 - $60 an hour
Responsibilities:
- Provide technical support and troubleshooting for desktops, laptops, and software applications - Install, configure, and maintain computer hardware and software - Respond to user inquiries and resolve technical issues in a timely manner - Collaborate with other IT team members to ensure smooth operation of the network and systems - Document and track all support requests using ticketing system (e.
g.
, ServiceNow) - Assist with the setup and configuration of new workstations - Perform software installations, updates, and patches - Conduct hardware and software inventory management Skills:
- Strong customer service skills with the ability to communicate technical information to non-technical users - Analytical mindset with problem-solving abilities - Knowledge of LAN, TCP/IP, and network protocols - Experience with ServiceNow or similar ticketing system - Familiarity with Linux operating systems - Proficiency in software troubleshooting and resolving technical issues - Working knowledge of Microsoft Office Suite - Understanding of firewall concepts and security protocols - Experience with Jira or other project management tools Note:
This job description is not intended to be all-inclusive.
Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
Job Types:
Part-time, Contract Pay:
$35.
00 - $60.
00 per hour Expected hours:
No less than 5 per week
Benefits:
Paid time off Schedule:
4 hour shift Monday to Friday Weekends as needed Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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