Airline Customer Service Agent - FULL TIME - $20.50/hr Community, Social Services & Nonprofit - Denver, CO at Geebo

Airline Customer Service Agent - FULL TIME - $20.50/hr

3.
1 Denver, CO Denver, CO Part-time Full-time Part-time Full-time $20.
50 an hour $20.
50 an hour 1 day ago 1 day ago 1 day ago Join our Worldwide Flight Services family and contribute to the timely delivery of cargo, luggage, business-to-customer delivery, and on-time flights while operating safely and securely.
We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 164 airport locations, 18 countries, and on 5 continents.
Are you ready to take off on your next career with us? $20.
50/hr Free airport employee parking SCHEDULE:
5 days a week including weekend Responsible to greet and assist customers and ensure proper documentation and communication, internally and externally, for import operations.
An Airline Customer Service Agent performs all aspects of airport and passenger service functions including:
making reservations, preparation and issuance of tickets and itineraries, computation of fares, issuance of refunds, checking baggage, collection of excess baggage charges, providing passengers with general travel information; meets aircraft at gate or loading area, performs duties in the departure lounges or at boarding gates when enplaning and deplaning passengers, checks passenger ticket for validity and lifts appropriate coupon, completes all necessary arrangements for accommodating passengers holding reservations, standbys and their luggage, determines flight close-out time and prepares, completes and checks various flight forms for accuracy, invalidates tickets and completes post-departure procedures; performs lost and found activities, initiates tracing procedures for lost passenger articles, keeps owner informed of progress of search and returns found articles to customer, processes claims for damaged or lost baggage and personal articles and makes on-the-spot settlement of minor claims, forwards reports on larger claims to proper Company personnel, prepares and maintains required records and reports of lost and found activities; receives airfreight shipments, establishes acceptability, determines routing, classifies, computes rates and other tariff charges and collects payments, prepares routing data, carrier releases, transfer manifest drayage documents and various domestic and international forms, maintains inventory and records of shipments accepted, warehoused, dispatched and delivered to customers; and other duties and functions related to the foregoing as directed by management.
Hear and respond to customers.
Ability to speak and be understood in giving directions/information to passengers.
Must be willing to wear uniform and insignia as prescribed by the Company.
Personal appearance and grooming that will present a favorable corporate image.
Tolerate and answer repetitious questions from customers in a friendly, outgoing manner.
Reports to work on a regular and timely basis.
Additional Requirements:
Must be at least 18 years of age.
High school diploma or equivalent required.
Computer experience and strong attention to detail.
Ability to work weekends (i.
e.
Friday, Saturday, Sunday), holidays and accommodate shift changes due to occasional changes in flight schedules.
Job Types:
Part-time, Full-time Pay:
$20.
50 per hour
Benefits:
401(k) Dental insurance Health insurance Vision insurance Schedule:
8 hour shift Weekends as needed COVID-19 considerations:
All employees and passengers working at Denver International Airport are required to wear face masks.
Application Question(s):
Will you now or in the future require sponsorship for an employment visa status (e.
g.
, H-1B, etc.
)? Are you willing to undergo a pre-employment drug screen, comprehensive background check and/or fingerprinting to satisfy company and security requirements? Do you have a high school diploma, GED, or international equivalent? Education:
High school or equivalent (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.

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