Sr. Telecom Billing Consultant
Wipro is a leading global information technology, consulting and business process services company.
We harness the power of cognitive computing, hyper-automation, robotics, cloud, analytics and new ground-breaking technologies to help our clients adapt to the digital world and make them a successful and innovative company.
We are an organization recognized globally for its comprehensive portfolio of services, strong dedication to sustainability and good corporate citizenship, we have over 255,000 hard-working, respected employees serving clients across six continents.
Together, we discover ideas and connect the dots to build a better and exciting new future.
It's also an exciting and dynamic company to work for- The Top Employer Institute ranked Wipro 2nd overall as a Top Employer for 2023, we were assessed on several key HR practices including People Strategy, Work Environment, Talent Acquisition, Learning and Development, Wellbeing and Diversity and Inclusion.
This is accompanied by exciting business growth where Wipro has posted continued growth in the last 8 quarters.
Wipro is a founding member of the Transform To NetZero consortium which places huge trust and credibility on us with all our clients.
Wipro is looking for a Senior Telecom Billing Domain Strategist.
The strategist will be highly experienced in Core Cable and Mobile Billing Solutions, with an ability to understand current state, take inputs from leadership and drive future bill strategy.
The consultant will be responsible for providing technical leadership, guidance, and support in formulating strategic technology approaches and systems architectures that support the strategy and goals of the organization.
This position is responsible for designing reusable technical assets and standards to support solution development and consulting with project owners on how to leverage these assets and standards best.
This role will also support ongoing release management support for the project managers, support technical reviews for incoming requirements, and provide architectural authority in times of ambiguity.
Keeps current with trends and technological innovations in the Wireline industry and makes appropriate development recommendations.
MAJOR DUTIES AND
Responsibilities:
Provides subject matter expertise for an assigned technology domain.
Contributes to the execution of proof-of-concept for new approaches and platforms.
Interface with technology and business stakeholders to gather, analyze, define, and document software architecture requirements to improve solutions in Cable Industry.
Analyze business processes and procedures of clients and provide recommendations to develop reliable and flexible software architectures.
Provide technical direction and solutions to architectural, development, and operational teams on assigned projects to small teams.
Lead architect teams to formulate and review new software/hardware platforms.
Create functional, operational, and interface architecture models and use human-system interfaces to develop suitable architectures supporting ease of usability using a variety of tools and technologies:
C, C++, Java, and Python programming languages.
Create a framework to proactively monitor and identify potential issues with mission-critical platforms and applications.
Define develop, and influence technology strategy, technology standards, roadmaps, and practices.
Recommend action plans and solutions to management, architects, and product managers.
Participate in technical design reviews, functional specification reviews, and peer reviews.
Coordinate closely with the engineering team to ensure thorough development and testing on relevant platforms as appropriate for the task/project.
Provide technical assistance to development and operations personnel on new and existing system projects.
Collaborates with business and technical teams to review conflicts/gaps between functional goals and existing capabilities.
Provides written documentation for business and technical teams of those discussions and conclusions.
Adhere to best practices for code development, API design, version control, test automation and build automation.
SKILLS /ABILITIES & KNOWLEDGE:
Minimum 15-20 years of work experience in Telecom Domain with significant portion of it around Billing Experienced in Core Cable and Mobile Billing Solutions - ability to understand current state, take inputs from leadership and drive future bill strategy Past working experience in Bill Presentment transformation to reduce bill confusion/shock for new and existing customers Past working experience in taking different billing and bill presentment across products and implementing converged billing/presentment Ability to analyze existing billing practices and suggest quick changes that would improve customer and agent experience, increase autopay to reduce churn etc.
Candidate will be working with senior leadership so should have excellent verbal and written communication skills.
Should be able to create quick/clear PPT or other format proposal decks to get Leadership and stake holder reviews and approval Recommended Skills Architecture Billing Business Processes C (Programming Language) C+
(Programming Language) Communication Estimated Salary: $20 to $28 per hour based on qualifications.
We harness the power of cognitive computing, hyper-automation, robotics, cloud, analytics and new ground-breaking technologies to help our clients adapt to the digital world and make them a successful and innovative company.
We are an organization recognized globally for its comprehensive portfolio of services, strong dedication to sustainability and good corporate citizenship, we have over 255,000 hard-working, respected employees serving clients across six continents.
Together, we discover ideas and connect the dots to build a better and exciting new future.
It's also an exciting and dynamic company to work for- The Top Employer Institute ranked Wipro 2nd overall as a Top Employer for 2023, we were assessed on several key HR practices including People Strategy, Work Environment, Talent Acquisition, Learning and Development, Wellbeing and Diversity and Inclusion.
This is accompanied by exciting business growth where Wipro has posted continued growth in the last 8 quarters.
Wipro is a founding member of the Transform To NetZero consortium which places huge trust and credibility on us with all our clients.
Wipro is looking for a Senior Telecom Billing Domain Strategist.
The strategist will be highly experienced in Core Cable and Mobile Billing Solutions, with an ability to understand current state, take inputs from leadership and drive future bill strategy.
The consultant will be responsible for providing technical leadership, guidance, and support in formulating strategic technology approaches and systems architectures that support the strategy and goals of the organization.
This position is responsible for designing reusable technical assets and standards to support solution development and consulting with project owners on how to leverage these assets and standards best.
This role will also support ongoing release management support for the project managers, support technical reviews for incoming requirements, and provide architectural authority in times of ambiguity.
Keeps current with trends and technological innovations in the Wireline industry and makes appropriate development recommendations.
MAJOR DUTIES AND
Responsibilities:
Provides subject matter expertise for an assigned technology domain.
Contributes to the execution of proof-of-concept for new approaches and platforms.
Interface with technology and business stakeholders to gather, analyze, define, and document software architecture requirements to improve solutions in Cable Industry.
Analyze business processes and procedures of clients and provide recommendations to develop reliable and flexible software architectures.
Provide technical direction and solutions to architectural, development, and operational teams on assigned projects to small teams.
Lead architect teams to formulate and review new software/hardware platforms.
Create functional, operational, and interface architecture models and use human-system interfaces to develop suitable architectures supporting ease of usability using a variety of tools and technologies:
C, C++, Java, and Python programming languages.
Create a framework to proactively monitor and identify potential issues with mission-critical platforms and applications.
Define develop, and influence technology strategy, technology standards, roadmaps, and practices.
Recommend action plans and solutions to management, architects, and product managers.
Participate in technical design reviews, functional specification reviews, and peer reviews.
Coordinate closely with the engineering team to ensure thorough development and testing on relevant platforms as appropriate for the task/project.
Provide technical assistance to development and operations personnel on new and existing system projects.
Collaborates with business and technical teams to review conflicts/gaps between functional goals and existing capabilities.
Provides written documentation for business and technical teams of those discussions and conclusions.
Adhere to best practices for code development, API design, version control, test automation and build automation.
SKILLS /ABILITIES & KNOWLEDGE:
Minimum 15-20 years of work experience in Telecom Domain with significant portion of it around Billing Experienced in Core Cable and Mobile Billing Solutions - ability to understand current state, take inputs from leadership and drive future bill strategy Past working experience in Bill Presentment transformation to reduce bill confusion/shock for new and existing customers Past working experience in taking different billing and bill presentment across products and implementing converged billing/presentment Ability to analyze existing billing practices and suggest quick changes that would improve customer and agent experience, increase autopay to reduce churn etc.
Candidate will be working with senior leadership so should have excellent verbal and written communication skills.
Should be able to create quick/clear PPT or other format proposal decks to get Leadership and stake holder reviews and approval Recommended Skills Architecture Billing Business Processes C (Programming Language) C+
(Programming Language) Communication Estimated Salary: $20 to $28 per hour based on qualifications.
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